Improved Support - Expanded Coverage
Over 300 million medical procedures are performed globally each year, supported by 150,000 sales representatives. Providing in OR service isn’t always possible and is a growing expense for medical device companies. Healthcare professionals use hundreds of different products and rely on sales representatives for technical support.
VendorBot leverages the shift to remote work, the rise of generative AI, and the ubiquity of mobile devices to enable medical device sales representatives to dramatically expand case coverage. The VendorBot application is deployed in the OR as a mobile workstation or accessed from any mobile device.
Interactive Support
Chat with the VendorBot AI assistant. The purpose built and domain trained LLM provides insights into medical device operation through voice commands or direct entry. From IFU to maintenance instructions, VendorBot is an informed expert available on-demand.
Communications
Connect with the right representative through the application. VendorBot knows the appropriate domain experts for device support and tracks rep availability. Reach out via email, chat, or launch a video conference from the app.
Resource Library
Multimedia resources are included for every medical device with instant access through the app. Documentation, presentations, videos, and 3D visualizations launch directly from queries and interactions inform the context of the AI assistant.
Justin
VendorBot is powered by Justin, our proprietary and purpose-built generative AI system trained on medical device data. Training information is curated by the device manufacturer, ensuring comprehensive coverage and accuracy. The multi-modal context ingestion algorithm informs sessions through prompting, resource interactions, and sales representative input.
Enterprise AI in the cloud
David Drachman
CEO, Founder
David Drachman, MBA, is a former medical device sales representative with over 15 years of experience supporting devices in the OR.
Michael Terry
CTO, Founder
Michael Terry is a software engineer and entrepreneur with 30 years of experience in medical device development and certification.